Privacy Policy

Effective Date: 3-16-2024

Introduction

Thank you for visiting our website and considering our products/services. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and manage the data of our visitors and customers.

Information We Collect

We collect the following types of personal information:

Information You Provide: When you make a purchase, subscribe to our newsletter, or contact us through our website, we collect your name, email address, billing details, and any other information you provide.
Automatically Collected Information: We collect your IP address, login details, browsing behavior, and purchase history using monitoring tools.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Collect Information

We collect information when you:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Contact us through our website or through email at info@PsychesClay.com
Subscribe to our newsletter.

Why We Collect Personal Information

We collect personal information for the following purposes:

To provide and operate the website and services.
To provide our Users with ongoing customer assistance and technical support.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
To comply with any applicable laws and regulations.

How We Use and Share Information

We use your personal information to fulfill orders, communicate with you, and improve our website, products and services.
We may share your information with third-party services (e.g., payment processors) to process transactions.
We do not sell or rent your personal information to third parties.

Wix and Psyche’s Clay LLC uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of the website.
To improve our website, product and services security and safety.

Please contact us if you want to know more information about the cookies and their use at info@psychesclay.com

Data Storage

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products/services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Your Rights

You have the right to:

Access and update your personal information.
Opt out of marketing communications.
Request deletion of your data

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to this policy, we will post the revised policy to our website, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Therefore, you should review these pages periodically.

If you don’t want us to process your data anymore, please contact us at info@psychesclay.com.

If you have any questions or concerns about our privacy practices, please contact us at info@psychesclay.com.